The Fidelis Care Blog

Fidelis Care celebrated the grand reopening of its newly renovated Flushing Community Office with a ribbon cutting ceremony featuring local leaders and community partners. The office is fully staffed with culturally sensitive, multilingual representatives who can help answer questions about enrolling, renewing, or understanding plan benefits.

Managing diabetes can feel challenging — but you don’t have to do it alone. With the right care, daily habits, and support, you can live a healthy and active life. At Fidelis Care, we’re here to help you take meaningful steps toward better health.

Each November is Prematurity Awareness Month. A premature birth is a baby born before 37 weeks gestation. In the U.S., about one in 10 births are premature. Babies that are born preterm can face serious health problems, so maternal healthcare is important to reduce risk and help babies be the healthiest they can be because there is no single cause of preterm birth.

When someone you care about finds out they have breast cancer, it can be scary and confusing—for them and for you. You might not know what to say or how to help. But just being there for them can make a big difference. Here are some simple and kind ways to support a loved one during this tough time.

National Pharmacy Week is a time to recognize the vital role pharmacists play in healthcare. We are educators, advocates, and problem-solvers. We are part of the care team, and we are committed to improving members’ lives. As we celebrate the week, I’m proud to reflect on my journey as a pharmacist and the incredible work being done by the Fidelis Care pharmacy team to support our members.

Nutrition plays a vital role in managing chronic conditions and supporting holistic care.

National Poison Prevention Week March 15-21. It’s a good time to talk about an important but often overlooked safety issue: accidental poisoning. Many poison emergencies happen at home, and adults can help prevent them. Here are a few simple steps to protect you, your children, and your loved ones. Common Poison Risks at Home Poisoning can happen when everyday items are used the wrong way or stored unsafely. Common causes include: Medications, both prescription and over the counter Cleaning products and laundry pods Pesticides and bug sprays Alcohol and vaping liquids Carbon monoxide from gas appliances Even small amounts of these items can

To help prevent claim denials and payment recoupments, Fidelis Care would like to remind providers of billing requirements for practitioner administered drugs (PADs) that are covered under the NYRx pharmacy benefit.

Providers, please remember to review content available in Provider Access Online (Fidelis Care's secure Provider Portal) and the rest of this Provider section of the Fidelis Care website.

We are committed to making it easier for providers to access the information and tools they need to support our members. Based on feedback and ongoing review, we are making several updates to the Provider section of fideliscare.org.