The Fidelis Care Blog

Lunar New Year arrives with the vibrant energy of the Year of the Horse. Beginning on February 17, 2026, it will be celebrated across Asian communities around the world. This festival marks a meaningful moment of renewal as people travel great distances to reunite with their families and honor long-standing traditions. They share hopes that the year ahead will be fulfilling and prosperous.

The Fort Drum Regional Health Planning Organization (FDRHPO) has successfully completed its one-year pediatric oral health pilot program, funded by a Fidelis Care rural health innovation grant focused on preventive care. The initiative, launched to address persistent barriers to pediatric dental care in the North Country, resulted in substantial increases in preventive oral health services and education.

If you or someone you love has chest pain, going to the emergency room can feel scary. Knowing what will happen can help you feel safer. When you arrive, the doctors and nurses will work fast to check your heart. 1. Quick Check When You Arrive A nurse will ask how you feel and how bad the pain is. If the pain sounds serious, you will be seen right away. They might put a monitor on you to check your heart rate and oxygen. 2. Heart Test (EKG) You will likely get a heart test within 10 minutes. The test is called an electrocardiogram

History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.

In 2026, we honor the 100th anniversary of the very first Negro History Week, created in 1926 by historian Dr. Carter G. Woodson. This important week later grew into what we now call Black History Month. Dr. Woodson wanted to make sure that the achievements and stories of Black Americans were recognized, taught, and celebrated across the United States.

Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.

Learning to swim is one of the most important skills a child can learn. Drowning is among the leading causes of death for children ages 1-4, with most of these incidents occurring in the family’s own pool. Luckily, children can start swim lessons as early as 6-12 months old. We know finding budget-friendly options can be challenging, so we’ve compiled a list of some of the free and discounted swim lesson options around New York State. Check in with your local YMCA or parks department for additional help. Free/Discounted Swim Lesson Resources: City Swim Project, based in Buffalo, offers free swim lessons

Effective August 1, 2026, Fidelis Care will implement a new pre-pay claims review process for certain claims that may involve Third-Party Liability (TPL) or Workers' Compensation coverage. This initiative is designed to help ensure claims are billed to the appropriate payer and processed accurately.

Eating fresh fruits and vegetables is an important part of staying healthy. They provide our bodies helpful nutrients like vitamins, minerals and fiber. You may have seen news reports about an illness called cyclosporiasis. People can get cyclosporiasis after eating food or drinking water that has a tiny germ in it. Sometimes, this can happen with fresh produce. Fresh fruits and vegetables are still healthy choices. You can lower your risk of getting sick by washing, peeling and cooking them. What Are the Symptoms? The most common symptom is watery diarrhea. Other symptoms may include: Loss of appetite Stomach cramps Nausea Vomiting Tiredness Weight

Effective August 17th, 2026, Pre- and Post-Decision Peer-to-Peer (P2P) discussions will no longer result in reconsideration of inpatient and post-acute care authorization determinations. Any reconsideration of an adverse coverage determination will instead be managed exclusively through the formal appeals process.