The Fidelis Care Blog

Hispanic Heritage Month is a special time of year for me because it is an opportunity to celebrate where we come from, the traditions that unite us, and the contributions that generations of Hispanic Americans have made to this country. At Goya Foods, our heritage is at the heart of who we are. Founded 90 years ago by Spanish immigrants, Goya has grown from a small family business into the largest Hispanic-owned food company in the United States, while remaining deeply connected to the families and communities we serve.  For me, recognizing Hispanic Heritage Month goes beyond celebrating our food, music,

September is National Childhood Obesity Awareness Month. It is a good time for families to build healthy habits together. Today, many children spend time each day using computers, tablets, phones, TVs, and video games. These devices can help children learn and have fun. But too much screen time can leave less time for playing, being active, spending time with family, and getting enough sleep. A healthy balance is important. Children who spend less time sitting and more time moving are more likely to sleep well, feel better, and stay healthy. Why Active Play Matters Children need daily movement to help their bodies and minds

Hispanic Heritage Month is important to me because it gives me the opportunity to celebrate my culture, my roots, and the values that have shaped who I am. It is a time to recognize the contributions of Hispanic communities while also reflecting on the experiences, traditions, and sense of family that have guided me throughout my life. I moved to Rochester, NY more than 32 years ago, and since that time, helping people in my community has been an important part of my life and work. I have always believed that serving others is one of the most meaningful ways to

Too many teens and young adults struggle in silence with suicidal thoughts or behaviors. Often, these feelings are hidden, and concerns go unspoken, even when we sense someone is struggling. A caring conversation can make a real difference. That’s why Fidelis Care partners with The Jed Foundation (JED), a leading nonprofit that protects emotional health and prevents suicide for our nation’s teens and young adults. September is Suicide Prevention Awareness Month, and JED is here to help with resources and guidance. By joining JED’s It’s OK to Say Suicide campaign, you can make a difference. Here are JED’s top five tips

Start Small You do not have to change everything at once. Choose one healthy habit to focus on this week and build from there. Over time, small, consistent steps can lead to better health, more energy, and greater well-being. Healthy Aging Month in September is a time to think about building simple habits that help you stay active, connected, and independent. In observance of the month, here are some simple ways to support your health at every age. Move Your Body Every Day Regular movement supports

NEW YORK, NY (October 7, 2026) Fidelis Care, a statewide health plan with more than 2 million members in New York State and a Centene Corporation company, announced today its rating from the National Committee for Quality Assurance (NCQA). New York Quality Healthcare Corporation, dba Fidelis Care, has earned a 4-star rating from NCQA’s Health Plan Ratings 2026: Medicaid. NCQA's annual Health Plan Ratings assesses plans on clinical quality and member experience. The 4-star NCQA rating reflects Fidelis Care's continued progress in areas that support high-quality care, improved health outcomes, and a positive member experience across New York State. Among the areas contributing

Fidelis Care would like to remind our providers of a claim denial reason code that is used when COB claim resubmission requirements are not met.

September is National Substance Use Prevention Month, a time to raise awareness, reduce stigma, and promote prevention, harm reduction, treatment, and recovery resources for individuals and families affected by substance use disorders.

The HEDIS® behavioral health F-series measures focus on timely transitions of care following behavioral health and substance use-related hospitalizations or emergency department visits.

Depression is one of the most common behavioral health conditions affecting adolescents and adults, yet many individuals remain undiagnosed and untreated.