The Fidelis Care Blog

National Pharmacy Week, October 18-24, celebrates pharmacy professionals and the important role they play in helping people get and use their medications safely and effectively. At Fidelis Care, our pharmacy team supports our members, providers, and care teams by helping to improve health outcomes through medication management, clinical expertise, and compassionate service. In observance of National Pharmacy Week, we spoke with four members of our pharmacy staff about their journey and the impact of pharmacy professionals everywhere.   ((PHOTO)) Bryan D’Acquisto, Pharm.D, Fidelis Care Clinical Pharmacist   Fidelis Care: What inspired you to enter the pharmacy field as a career?   Bryan: I know it sounds

Hispanic Heritage Month is a special time of year for me because it is an opportunity to celebrate where we come from, the traditions that unite us, and the contributions that generations of Hispanic Americans have made to this country. At Goya Foods, our heritage is at the heart of who we are. Founded 90 years ago by Spanish immigrants, Goya has grown from a small family business into the largest Hispanic-owned food company in the United States, while remaining deeply connected to the families and communities we serve.  For me, recognizing Hispanic Heritage Month goes beyond celebrating our food, music,

September is National Childhood Obesity Awareness Month. It is a good time for families to build healthy habits together. Today, many children spend time each day using computers, tablets, phones, TVs, and video games. These devices can help children learn and have fun. But too much screen time can leave less time for playing, being active, spending time with family, and getting enough sleep. A healthy balance is important. Children who spend less time sitting and more time moving are more likely to sleep well, feel better, and stay healthy. Why Active Play Matters Children need daily movement to help their bodies and minds

Hispanic Heritage Month is important to me because it gives me the opportunity to celebrate my culture, my roots, and the values that have shaped who I am. It is a time to recognize the contributions of Hispanic communities while also reflecting on the experiences, traditions, and sense of family that have guided me throughout my life. I moved to Rochester, NY more than 32 years ago, and since that time, helping people in my community has been an important part of my life and work. I have always believed that serving others is one of the most meaningful ways to

Too many teens and young adults struggle in silence with suicidal thoughts or behaviors. Often, these feelings are hidden, and concerns go unspoken, even when we sense someone is struggling. A caring conversation can make a real difference. That’s why Fidelis Care partners with The Jed Foundation (JED), a leading nonprofit that protects emotional health and prevents suicide for our nation’s teens and young adults. September is Suicide Prevention Awareness Month, and JED is here to help with resources and guidance. By joining JED’s It’s OK to Say Suicide campaign, you can make a difference. Here are JED’s top five tips

National Pharmacy Week, October 18-24, celebrates pharmacy professionals and the important role they play in helping people get and use their medications safely and effectively. At Fidelis Care, our pharmacy team supports our members, providers, and care teams by helping to improve health outcomes through medication management, clinical expertise, and compassionate service. In observance of National Pharmacy Week, we spoke with four members of our pharmacy staff about their journey and the impact of pharmacy professionals everywhere.   ((PHOTO)) Bryan D’Acquisto, Pharm.D, Fidelis Care Clinical Pharmacist   Fidelis Care: What inspired you to enter the pharmacy field as a career?   Bryan: I know it sounds

To ensure that claims for EVV-applicable services are supported by a valid Electronic Visit Verification (EVV) record prior to payment, this guidance outlines billing requirements, verification processes, denial criteria, and provider responsibilities.

To facilitate the timely processing of provider demographic and termination requests, and to ensure appropriate member notification, Fidelis Care would like to remind providers of the required submission timeframes and methods.

Annual cultural competency training for participating providers is required by the New York State Department of Health.

Access to quality care is essential to reducing health disparities and improving the quality and length of life for all New Yorkers.