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Fidelis Care Career Events


Attention Behavioral Health Providers – Response Requested
7/10/2024 • Posted by Provider Relations • in Provider News
Fidelis Care would like to remind providers to respond to a recent email sent to all behavioral health providers regarding a program evaluation and survey.
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Fidelis Care Provider Call Center Policy Regarding AI/Robo Calls
7/3/2024 • Posted by Provider Relations • in Provider News
Fidelis Care would like to inform providers that we are unable to accept calls from Artificial Intelligence (AI) entities or other automated systems to verify claim status, obtain remittance information, or respond to any other inquiries.
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Most Recent 2024 QARR/HEDIS Gap Report Now Available
6/28/2024 • Posted by Provider Relations • in Provider News
Fidelis Care is pleased to inform you that the most recent 2024 QARR/HEDIS Care Gap Report has been posted on Provider Access Online (provider portal).
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Fidelis Care Authorization Grids Effective August 1, 2024
6/27/2024 • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective August 1, 2024.
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New Peer-to-Peer/Reconsideration Review Process
6/27/2024 • Posted by Provider Relations • in Provider News
Fidelis Care is implementing changes to our Peer-to-Peer process.
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Invitation to Fidelis Care’s July Provider Office Hours
6/26/2024 • Posted by Provider Relations • in Provider News
Fidelis Care will host two Provider Office Hours in July 2024.
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Children’s Waiver HCBS – E/V Modifications and AAT Requests Transition to Fee-for-Service Effective July 1, 2024
6/25/2024 • Posted by Provider Relations • in Provider News
Effective July 1, 2024, Children’s Waiver Home and Community Based Services of Environmental/Vehicle Modifications and Assisted and Adaptive Technology will transition out of Medicaid Managed Care and be paid through Fee-for-Service.
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