2/28/2024
• Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective April 1, 2024.
2/27/2024
• Posted by Provider Relations
Fidelis Care is pleased to announce that the new Quality Care Incentives (QCI) Program is now available on Provider Access Online. Once logged in, please navigate to the File Downloads section to access the brochure.
2/27/2024
• Posted by Provider Relations
You asked and we listened! Fidelis Care is pleased to announce a new functionality in the Provider Portal, allowing providers to submit claims disputes electronically. With this easy-to-use new tool, providers are able to submit COB resubmissions, claims appeals, or claims reconsiderations.
2/22/2024
• Posted by Provider Relations
Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community.
2/22/2024
• Posted by Provider Relations
Fidelis Care would like to inform providers of an upcoming change to the Comprehensive Psychiatric Emergency Program (CPEP) rate code 4009 for Crisis Outreach Service Visits.
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