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Fidelis Care Career Events


Fidelis Care Partners with Ophelia
11/22/2024 • Posted by Provider Relations • in Provider News
Fidelis Care has partnered with Ophelia to provide free, fully virtual opioid use disorder treatment for all Fidelis Care, Ambetter from Fidelis Care, and Wellcare by Fidelis Care members. Ophelia is available in every county in New York State.
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Invitation to Fidelis Care’s December Provider Office Hours
11/15/2024 • Posted by Provider Relations • in Provider News, Provider Quality
Fidelis Care will host two Provider Office Hours in December 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.
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Provider Review of Fidelis Care Demographic Information
11/14/2024 • Posted by Provider Relations • in Provider News
Providers are required to maintain up-to-date demographic information to ensure efficient and timely processing of claims, accurate provider directory information, and appropriate contact information for communication.
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Upcoming Availity Live Training for Fidelis Care Providers
11/13/2024 • Posted by Provider Relations • in Provider News
Beginning Nov. 18, you can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access Fidelis Care payer resources via Availity Essentials.
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IV Fluid Shortage and Pharmaceutical Prior Authorization Requests
11/12/2024 • Posted by Provider Relations • in Provider News
As you may know, the United States is experiencing an IV fluid shortage after Hurricane Helene. Fidelis Care would like to provide guidance regarding prior authorization (PA) requests that may be affected by this shortage.
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Fidelis Care Plan Updates for 2025
11/12/2024 • Posted by Provider Relations • in Provider News
Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2025.
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SADC Non-Emergent Medical Transportation Changes Effective January 1, 2025
11/6/2024 • Posted by Provider Relations • in Provider News
Effective January 1, 2025, Social Adult Day Care (SADC) transportation will remain a covered benefit under MLTC Plans and SADCs will no longer have the option of their transportation being carved out to fee-for-service.
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