1/31/2025
• Posted by Provider Relations
Beginning March 1, 2025, all Fidelis Care providers inquiring about authorization requirements will need to use the Authorization Grids and the Authorization Requirement Lookup Tool available on fideliscare.org.
1/29/2025
• Posted by Provider Relations
Fidelis Care will host four Provider Office Hours in February 2025. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
1/29/2025
• Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective March 1, 2025.
1/24/2025
• Posted by Provider Relations
Fidelis Care would like to inform providers that doula services will be included in the benefit package for Medicaid Managed Care, HIV Special Needs Plan, and Health and Recovery Plan members effective April 1, 2025.
1/16/2025
• Posted by Provider Relations
Fidelis has partnered with Galileo to provide wraparound services for its network of providers. Galileo is a digital medical practice that delivers high quality, multidisciplinary care. In a single app, patients can receive 24/7 care by text, phone, or video.
1/8/2025
• Posted by Provider Relations
As you know, Fidelis Care relies upon the receipt of membership information from the New York State Department of Health (SDOH) prior to issuing capitation payments. The date for receiving this information from the SDOH varies from month to month.
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