Fidelis Care Career Events

The following sections of the Fidelis Care authorization grids have been updated effective November 1, 2024.

Fidelis Care would like to inform providers of Medicaid requirements when medical records are lost due to an unforeseen event.

Fidelis Care would like to remind providers of claim submission guidelines regarding Coordination of Benefits (COB) for Essential Plans and Metal-Level products.

Fidelis Care will host our Quality Provider Office Hours on September 24, 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Access Online, Fidelis Care’s Provider Portal, is an easy-to-use, secure, self-service platform that provides your office with 24/7 access to the patient information you need - from authorizations and claims status, to eligibility, plan benefits, and more.

LONG ISLAND CITY, NY (September 12, 2024) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, has opened the application process for its 2024 rural health grant program. The grants range from $10,000 to $20,000 each and are aimed at assisting healthcare providers and community-based organizations that support health and wellness in rural communities across New York State. The application is available at fideliscare.org/rural-grant. The deadline to apply is October 4, 2024.

Reminder: Initial and re-assessment treatment planning activities should align with the description of code 97151 (below). Indirect services, such as ongoing treatment planning, are not separate billable services under the current CPT codes.