¡Bienvenidos, proveedores!

The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2024.   The following has been added to the Medicare, Medicaid, Essential Plan, and Ambetter By Fidelis Care Metal-Level Products Authorization Grids and requires prior authorization:   Behavioral Health - Outpatient services: Transcranial Magnetic Stimulation (TMS) - Covered; Authorization Required for CPT Codes 90867, 90868 and 90869            Requests for members can be made by email qhcmbh@fideliscare.org, fax (833-561-0098) or by calling 1-888-FIDELIS (1-888-343-3547) and following the prompts for Behavioral Health, or dialing extension 16072.                                 Members over 18 years old may be eligible for this service when TMS is administered using an FDA-cleared

Fidelis Care’s Pharmacy Services would like to provide clarification on how medications are covered under member’s medical and pharmacy benefits.   Medications Covered Under Fidelis Care Medical Benefit Physician Administered Drugs – medications administered to a member during the course of an outpatient visit Providers obtain medication via “buy-and-bill” or shipment to their practice site from a vendor of their choosing. Coverage is dictated by Fidelis Care Authorization Grids, Prior Authorization Lookup Tool and/or Evolent Specialty Services (formerly NCH) Authorization Grids (Oncology Regimen Specific). Medical Benefit Authorization Grids are plan specific. If a medication is listed on

Fidelis Care would like to inform providers of a new Fidelis Care Visit Attestation Form for ABA (Applied Behavioral Analysis), that is used for Applied Behavioral Analysis authorization reviews.   Please ensure your practice has the Fidelis Care Visit Attestation Form on file and includes it for any future Applied Behavioral Analysis authorization submissions to Fidelis Care.  The visit attestation form is available here on Fideliscare.org.   For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist. Thank you for being

Fidelis Care launched our Wellness 360 for Health Homes Webinar Series in 2023 as an effort to provide our Health Homes and their networks with information and resources to continue providing the highest quality of care for our membership. We are excited to announce that the webinar series will return starting Wednesday October 9th, 2024, at 10AM! The first topic will be 'Maternal Health and Care Management'.  See below for additional topics and all registration links. Every effort will be made to get the prepared slides out to registrants ahead of the webinar. However, the webinar will be recorded, and the

In an effort to streamline provider demographic changes and provider termination requests, Fidelis Care has created two new electronic forms for providers to use.  Please use these forms to submit changes under a singular TIN. In order to expedite the request, all fields on the forms are required. If not complete, the request will be delayed. Forms available on fideliscare.org: Provider Demographic Change Request Form   Provider Termination Request Form   Once completed, the forms can be submitted electronically to SMProviderAttestationUpdates@fideliscare.org. In the subject line of the email, please enter Demographic Change/Termination Request for "Your Provider/Group Name" in "Your County" (i.e. Demographic Change Request