Bienvenidos, Corredores!

Provider Access Online, Fidelis Care’s Provider Portal, is an easy-to-use, secure, self-service platform that provides your office with 24/7 access to the patient information you need - from authorizations and claims status, to eligibility, plan benefits, and more.   Our Portal saves valuable time for your administrative staff and provides the answers and resources you’re looking for - any time, on demand.   Use the Portal to: Follow claims and authorizations status in real time; and Access patient rosters, remittances, quality reports, and downloadable letters, including: Admission Approval Letter Appeal Approved and Out-Of-Network Denied Letter Appeal Decision Letter Appeal Denial Decision Letter Approval Letter

LONG ISLAND CITY, NY (12 de septiembre de 2024) Fidelis Care, un plan de salud estatal con más de 2.4 millones de miembros en el Estado de Nueva York y una empresa de Centene Corporation, ha abierto el proceso de solicitud para su programa de subvenciones de salud rural de 2024. Las subvenciones oscilan entre $10,000 y $20,000 cada una y están destinadas a ayudar a los proveedores de atención médica y a las organizaciones comunitarias que apoyan la salud y el bienestar en las comunidades rurales del Estado de Nueva York. La solicitud está disponible en fideliscare.org/rural-grant. La fecha límite para presentar la solicitud es el 4 de octubre de 2024.

Reminder: Initial and re-assessment treatment planning activities should align with the description of code 97151 (below). Indirect services, such as ongoing treatment planning, are not separate billable services under the current CPT codes. Ongoing treatment planning is bundled with treatment codes 97155 and 97156.   Although this is not new guidance, Fidelis Care will be enforcing these guidelines in Utilization Review and Claims in an effort to better align with the billing expectation guidelines.      97151 Behavior identification assessment, administered by a physician or other qualified health

Fidelis Care is pleased to inform you that the most recent 2024 QARR/HEDIS Care Gap Report has been posted on Provider Access Online (provider portal). This information is indicative of all encounter data on file with Fidelis Care as of 7/16/2024.  This report provides you with the opportunity to review preventative services for which Fidelis does not show your members as receiving in the measurement period.  We strongly suggest that you review the report for opportunities to either render the service, schedule the service to be done before 12/31/24 or if previously performed, submit supplemental data by 2/1/25.  Please notify

Fidelis Care will host two Provider Office Hours in September 2024. During the webinars, Fidelis Care staff will be available to share information, explain different resources, and answer your questions. Provider Office Hours – September 2024   Topic: Back to Basics – Doing Business with Fidelis Care When:  Thursday, September 11th – 12PM – 1PM EST Click here to register*     Topic: Fidelis Care Tools & Resources Overview When:  Thursday, September 26th – 2PM – 3PM EST