4/11/2024
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Posted by Provider Relations
Fidelis Care will host two Provider Office Hours in April 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.
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Provider Office Hours – April 2024
Topic: Back to Basics – Doing Business with Fidelis Care
When: Thursday, April 18th – 9AM – 10AM EST
Click here to register*
Topic: Provider Portal – Claim and Authorization Appeals
When: Thursday, April 25th - 3PM - 4PM EST
Click here to register*
*Attendance will be limited to the first 200 registrants for each session.
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The Back to Basics session will include:
- Introductions to the Provider Relations Team
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Vendor Information
- Claims and Billing Information
- Provider Tools & Resources
The Provider Portal session will include:
- Provider Access Online User Roles
- Accessing the Claims Summary
- Submitting Claim Appeals
- Accessing Authorization Information
- Submitting Authorization Appeals
- Provider Tools & Resources
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Provider Relations on our website.