Provider | Fidelis Care
Member
Providers
Shop For a Plan

Welcome, Providers!


LATEST NEWS


Fidelis Care to Host Provider Webinar on Renewal Process Changes
6/2/2023 • Posted by Provider Relations

Fidelis Care invites participating providers and their staff to join us for an informational webinar on Thursday, June 22, about the renewal changes underway in Medicaid, Child Health Plus, Essential Plan, Health and Recovery Plans, and Managed Long Term Care plans in New York State. Members of Fidelis Care's Retention and Provider Relations Departments, along with provider partners, will discuss the renewal changes and how you can help keep your patients covered. 
 

Unwinding the Public Health Emergency: Keeping New Yorkers Covered
When: 10 - 11 AM Thursday, June 22
You must register in advance for this Zoom webinar.


Doctor and receptionist greeting patientAttend the hourlong webinar to learn more about the resumption of renewal requirements and its impact on millions of New Yorkers in the next 12 months. In addition, Fidelis Care will provide details about our retention strategy and share information on resources available to help you and your patients navigate these changes. Specific plan and provider partnership examples also will be showcased.

We encourage attendees to submit questions before the webinar during the registration process. After registering, you will receive a confirmation email with login information.  

We look forward to your attendance. The Zoom session will be recorded and shared with participants. If you have any questions about the webinar, please contact your Provider Relations Specialist.

To learn more about the renewal changes, visit our Renewal Information page for providers.

 

Smiles-that-Shine

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.