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LATEST NEWS


Fidelis Care Provider Pulse Survey
5/4/2023 • Posted by Provider Relations

As a part of our continuous quality improvement efforts, the Fidelis Care Provider Relations Department is seeking your feedback through a short survey that will be delivered via email. The survey will help us identify and deliver solutions that best meet your needs and streamline our work together.

Surveys will be sent out in the beginning of each month to providers that have met with their Provider Relations Specialist the previous month.  The survey link will be sent from SMProviderRelationsFeedback@fideliscare.org, and will only take a few minutes to complete.

We look forward to hearing your feedback and thank you in advance for your participation!

 

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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

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Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Learn More

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Attestation Form

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Provider Portal

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

E-Transactions

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.

UM Resources