NOTICE: November 1, 2022 Deadline Approaching for Required Cultural Competency Training
10/24/2022
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Posted by Provider Relations
Fidelis Care has received notification that New York State Department of Health (DOH) has extended the deadline for providers to complete the required cultural competency training to November 1, 2022. If you have already taken the state-approved cultural competency training, you are not required to retake the training for Fidelis, simply complete and return the Fidelis attestation found below.
At this time, The New York State DOH will only accept the approved training offered by the United States Department of Health and Human Services (HHS), Office of Minority Health education program, Think Cultural Health, to fulfill the requirement for provider annual cultural competency training.*
The training is online, free, and offers several provider specific programs accessible here - Education - Think Cultural Health (hhs.gov). The provider specific programs include:
- Licensed Alcohol and Drug Counselors, Nurses, Psychiatrists, Psychologists, and Social Workers – four courses
- Health Care Administrators and Providers – one course
- Maternal Health Providers – one course
- Nurses – three courses
- Oral Health Professionals – three courses
- Physicians, Nurse Practitioners, and Physician Assistants – three courses
The DOH highly suggests providers complete the required training that corresponds with the provider’s scope of practice. Certain provider training programs have multiple courses within the training program. The provider is only required to take one of the courses if there are multiple course choices within the provider specific training program. Providers can alternate year-to-year between the various courses.
Once the cultural competency training has been completed, providers need to verify completion of the program by emailing the Cultural Competency Attestation Form to CulturalCompetencyTrainingAttestation@fideliscare.org. Please be sure to complete this required Cultural Competency Training on or before November 1, 2022, and then annually thereafter.
If you have any questions, please email omcmail@health.ny.gov, call our Provider Call Center at 1-888-FIDELIS (1-888-343-3547) or contact your local Provider Relations Specialist.
*New York State previously approved cultural competency training for behavioral health providers (see: https://omh.ny.gov/omhweb/bho/docs/cultural_competency_curriculum.pdf ). Therefore, behavioral health providers, may utilize either the Think Cultural Health or the approved BH training to meet this requirement.