Provider | Fidelis Care
Member
Providers
Shop For a Plan

Welcome, Providers!


LATEST NEWS


New Fax Number for Supplemental Data Submission
4/12/2022 • Posted by Provider Relations

The Fidelis Care fax number for supplemental data submission has been changed.  Effective immediately, primary care providers should fax records to (833) 418-0922.  Please do not use the fax number listed in the 2021 Quality Care Incentive (QCI) Program brochure. (Of note, 2021 QCI supplemental data is no longer being accepted.)  For providers that have used the previously published number since March 22, 2022, please resend your fax to the number listed above. 

 

If you have any questions, please contact our Provider Call Center at 1-888-FIDELIS (1-888-343-3547) or your local Provider Partnership Associate.

 

Smiles-that-Shine

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.