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Attention Licensed Home Care Services and Fiscal Intermediary Agencies – Important Notice on Electronic Visit Verification (EVV)
12/16/2021 • Posted by Provider Relations

Fidelis Care has partnered with HHAeXchange to implement Electronic Visit Verification (EVV) for Personal Care Services, as part of the approach for the 21st Century Cures Act.

 

Providers: Save Time! Avoid Phone Calls or Faxes

  • Communicate with Fidelis Care directly with the linked HHAeXchange communication platform on Billing, Authorization Edits, Schedules, & Member Status Changes
  • Go directly to your HHAeXchange provider communication platform https://hhaexchange.com to communicate with Fidelis Directly.

 

Not Registered Yet? Time is Running Out!

 

Please note that this message is intended for Long Term Care Home Health Providers.

If you have additional questions:

HHAeXchange Provider Info Center

support@hhaexchange.com 

tel:855.400.4429

 

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Provider Access Online

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Member Renewal Information

Health insurance will no longer be automatically renewed for Medicaid Managed Care, Essential Plan, Child Health Plus, or HealthierLife members.

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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.