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Invitation to Fidelis Care’s April Provider Office Hours
3/31/2025 • Posted by Provider Relations

Office Hours

Fidelis Care will host three Provider Office Hours in April 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Provider Office Hours – April 2025

Topic: Fidelis Care – Back to Basics
When:  Thursday, April 10th – 12PM – 1PM EST
Click here to register*

 

Topic: Fidelis Care - Credentialing and Data Maintenance Overview
When:  Thursday, April 24th – 2PM – 3PM EST
Click here to register*

 

Topic: Fidelis Care and Wellcare - Quality Programs
When:  Tuesday, April 29th – 1PM – 2PM EST
Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.

 


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

The Credentialing and Data Maintenance Overview session will include:

  • New Provider Credentialing
  • Provider Re-Credentialing
  • Importance of Accurate Directory Information
  • Provider Demographic Changes
  • Provider Tools and Resources

 

The Quality Office Hours – Quality Initiatives session will include:

  • Importance of Directory Information
  • Quality Provider Web Page
  • Drive Quality Improvement – Focus on ‘Big 3’
  • CPT II Coding/CDI Webinars
  • Data Submission Opportunities
  • E-Connectivity Implementation
  • 2025 COC Appointment Agenda Program

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.

 

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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.