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Invitation to Fidelis Care’s September Provider Office Hours
8/30/2024 • Posted by Provider Relations

Office Hours

Fidelis Care will host two Provider Office Hours in September 2024. During the webinars, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

 

Provider Office Hours – September 2024

 

Topic: Back to Basics – Doing Business with Fidelis Care

When:  Thursday, September 12th – 12PM – 1PM EST

Click here to register*

 

Topic: Fidelis Care Tools & Resources Overview

When:  Thursday, September 26th – 2PM – 3PM EST

Click here to register*

*Attendance will be limited to the first 300 registrants for each session.

 

The Back to Basics session will include:

  • Important Updates/Information

  • Product Portfolio

  • Credentialing and Demographic Changes

  • Authorization Requirements

  • Vendor Information

  • Claims and Billing Information

  • Provider Tools & Resources

 

The Fidelis Care Tools & Resources Overview session will include:

  • How to Contact Provider Relations

  • Navigating the Provider Portal

  • Provider Portal Educational Resources

  • Authorization Tools and Resources

  • Provider Tip Sheets

  • Forms and Applications

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Provider Relations on our website.

 

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Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.