Provider | Fidelis Care
Member
Providers
Shop For a Plan

Welcome, Providers!


LATEST NEWS


Upcoming Availity Live Training for Fidelis Care Providers
11/13/2024 • Posted by Provider Relations

Beginning Nov. 18, you can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access Fidelis Care payer resources via Availity Essentials.

Availity experts are hosting several live webinar sessions to help you get ready. Here’s a look ahead at what tools and functionality are coming, paired with live training to learn more. Space is limited, save your seat today!

 

  • Availity Essentials Introduction
    • Monday, Nov. 18 – 3 p.m. EST
    • Monday, Dec. 2 – 2 p.m. EST
  • Authorization Tools
    • Tuesday, Nov. 19 – 2 p.m. EST
    • Tuesday, Dec. 3 – 12:30 p.m. EST
  • Claim Submission
    • Wednesday, Nov. 20 – 11 a.m. EST
    • Wednesday, Dec. 4 – 12 p.m. EST
  • Claims Follow-up Tools
    • Thursday, Nov. 21 – 3:30 p.m. EST
    • Thursday, Dec. 5 – 1 p.m. EST
  • Risk & Quality Applications
    • Thursday, Nov. 21 – 11 a.m. EST
    • Tuesday, Dec. 3 – 10:30 a.m. EST

 

Please Note: You must be logged into your Availity Essentials account to register and attend live training. To register for an Essentials account, visit Register and Get Started with Availity Essentials

 

Enrolling for a provider webinar in the Availity Learning Center (ALC)     

  1. Log in to Availity Essentials.
  2. Select Help & Training > Get Trained.
  3. ALC opens in a new browser tab. If it does not, have the user check their browser settings to allow for pop-ups and redirects from apps.availity.com and availitylearning.learnupon.com.
  4. Select the Sessions tab.
  5. Select the View Course button next to the webinar.
  6. Select the Enroll button.

 

Smiles-that-Shine

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Starting January 1, 2025, members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans will have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.