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Social Care Network Information

Fidelis Care members in Medicaid Managed Care, HealthierLife - HARP, Fidelis Care at Home - MLTC, and Wellcare By Fidelis Care Wellcare Fidelis Dual Align - Medicaid Advantage Plus plans may be eligible for free access to support services through a Social Care Network.

What is a Social Care Network?

A Social Care Network (SCN) is a group of local community organizations that will provide essential support for housing, nutrition, transportation, and care management. SCNs are designed to help you and your family thrive.

When can I use my SCN?

Social Care Networks connect members with community organizations. Use the below chart to find the Social Care Network in your county. Contact them to find out if you are eligible for services. If you cannot find your SCN, call 1-888-FIDELIS (1-888-343-3547), TTY: 711 for help.

How will the SCN determine my eligibility?

You can use the screening tool available on your SCN's website to see if you are eligible for services. Find your screening tool below.  


Or you can also contact your SCN directly. A Social Care Navigator will ask you a few questions, review your eligibility, explain the available services, and guide you through the next steps to receive the support you need.

Search Social Care Network

Social Care Network List by County

County Name Contact Information
Albany Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org 
Get Screened: https://www.healthyalliance.org/screening/ 

Allegany Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Bronx SOMOS Community Care Phone: 1-833-SOMOSNY (1-833-766-6769)
Email: info@somoscommunitycare.org

Website: https://www.somosscn.org
Get Screened: https://somos.findhelp.com/ 

Broome Care Compass Collaborative Phone: 607-352-5264
Email: SCNHelpdesk@carecompassnetwork.org  

Website: https://www.carecompasscollaborative.org
Get Screened: Screening Tool for Medicaid Members' Health Needs | Care Compass 

Cattaraugus WNY Integrated Care Collaborative Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyscn.org/
Get Screened: https://wnyintegratedcare.findhelp.com/forms/wnyintegratedcare-self-screener 

Cayuga Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Chautauqua WNY Integrated Care Collaborative Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyscn.org/
Get Screened: https://wnyintegratedcare.findhelp.com/forms/wnyintegratedcare-self-screener 

Chemung Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Chenango Care Compass Collaborative Phone: 607-352-5264
Email: SCNHelpdesk@carecompassnetwork.org  

Website: https://www.carecompasscollaborative.org
Get Screened: Screening Tool for Medicaid Members' Health Needs | Care Compass 

Clinton Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Columbia Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Cortland Healthy Alliance Phone: 315-505-2290

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Delaware Care Compass Collaborative Phone: 607-352-5264
Email: SCNHelpdesk@carecompassnetwork.org  

Website: https://carecompasscollaborative.org
Get Screened: Screening Tool for Medicaid Members' Health Needs | Care Compass 

Dutchess Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Erie WNY Integrated Care Collaborative Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyscn.org/
Get Screened: https://wnyintegratedcare.findhelp.com/forms/wnyintegratedcare-self-screener 

Essex Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Franklin Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Fulton Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Genesee Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Greene Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Hamilton Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Herkimer Healthy Alliance Phone: 315-505-2290

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Jefferson Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Kings Staten Island PPS
Use only for zip codes 11209, 11219, 11220, 11228 		Phone: 917-830-1140 (TTY: 711)
Email: contact_us@statenislandpps.org
Website: https://statenislandpps.org/social-care-network
Get Screened: https://sipps.channels360.com/channels.community/self-survey 
Kings WholeYouNYC
All other zip codes 		Phone: 1-888-755-5045 (TTY: 711)
Email: GetInfoWholeYouNYCSCN@healthsolutions.org
Website: https://wholeyou.nyc
Get Screened: https://www.wholeyou.nyc/find-services 
Lewis Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Livingston Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Madison Healthy Alliance Phone:  315-505-2290

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Monroe Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Montgomery Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Nassau HEALI (Health & Equity Alliance of Long Island) Phone: 516-505-4434
Email: healihelp@hwcli.com

Website: https://healiny.org/
Get Screened: https://healiny.org/#selfscreening 

New York WholeYouNYC Phone: 1-888-755-5045 (TTY: 711)
Email: GetInfoWholeYouNYCSCN@healthsolutions.org

Website: https://wholeyou.nyc
Get Screened: https://www.wholeyou.nyc/find-services 

Niagara WNY Integrated Care Collaborative Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyscn.org/
Get Screened: https://wnyintegratedcare.findhelp.com/forms/wnyintegratedcare-self-screener 

Oneida Healthy Alliance Phone: 315-505-2290

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Onondaga Healthy Alliance Phone: 315-505-2290

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Ontario Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Orange Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Orleans Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Oswego Healthy Alliance Phone: 315-505-2290

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Otsego Care Compass Collaborative Phone: 607-352-5264
Email: SCNHelpdesk@carecompassnetwork.org  

Website: https://carecompasscollaborative.org
Get Screened: Screening Tool for Medicaid Members' Health Needs | Care Compass 

Putnam Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Queens Staten Island PPS
Use only for zip codes 11355, 11368, 11373, 11377 		Phone: 917-830-1140 (TTY: 711)
Email: contact_us@statenislandpps.org
Website: https://statenislandpps.org/social-care-network
Get Screened: https://sipps.channels360.com/channels.community/self-survey 
Queens WholeYouNYC
All other zip codes 		Phone: 1-888-755-5045 (TTY: 711)
Email: GetInfoWholeYouNYCSCN@healthsolutions.org
Website: https://wholeyou.nyc
Get Screened: https://www.wholeyou.nyc/find-services 
Rensselaer Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Richmond Staten Island PPS Phone: 917-830-1140 (TTY: 711)
Email: contact_us@statenislandpps.org

Website: https://statenislandpps.org/social-care-network
Get Screened: https://sipps.channels360.com/channels.community/self-survey 

Rockland Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Saratoga Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Schenectady Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Schoharie Healthy Alliance Phone: 518-520-3211

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Schuyler Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Seneca Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

St. Lawrence Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Steuben Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Suffolk HEALI (Health & Equity Alliance of Long Island) Phone: 516-505-4434
Email: healihelp@hwcli.com

Website: https://hwcli.com/
Get Screened: https://healiny.org/#selfscreening 

Sullivan Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Tioga Care Compass Collaborative Phone: 607-352-5264
Email: SCNHelpdesk@carecompassnetwork.org  

Website: https://carecompasscollaborative.org
Get Screened: Screening Tool for Medicaid Members' Health Needs | Care Compass 

Tompkins Care Compass Collaborative Phone: 607-352-5264
Email: SCNHelpdesk@carecompassnetwork.org  

Website: https://carecompasscollaborative.org
Get Screened: Screening Tool for Medicaid Members' Health Needs | Care Compass 

Ulster Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Warren Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Washington Healthy Alliance Phone: 518-656-8312

Website: https://healthyalliance.org
Get Screened: https://www.healthyalliance.org/screening/ 

Wayne Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Westchester Hudson Valley Care Coalition Phone: 914-215-5292
Email: info@hvcare.net

Website: https://hudsonvalleycare.org
Get Screened: https://hudsonvalleycare.org/for-members/self-screener/ 

Wyoming Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener 

Yates Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org
Get Screened: https://welinkcare.org/forms/ny-flipahrsn-self-screener