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Social Care Network Information

Effective January 1, 2025, Fidelis Care members in Medicaid Managed Care, HealthierLife - HARP, Fidelis Care at Home - MLTC, and Wellcare By Fidelis Care Wellcare Fidelis Dual Plus - Medicaid Advantage Plus plans may be eligible for free access to support services through a Social Care Network.

What is a Social Care Network?

A Social Care Network (SCN) is a group of local community organizations that will provide essential support for housing, nutrition, transportation, and care management. SCNs are designed to help you and your family thrive.

When can I use my SCN?

Starting January 1, 2025, Social Care Networks will be able to connect members with community organizations. Use the below chart to find the Social Care Network in your county. Contact them to find out if you are eligible for services. If you cannot find your SCN, call 1-888-FIDELIS (1-888-343-3547), TTY: 711 for help.

How will the SCN determine my eligibility?

Once connected with your SCN, a Social Care Navigator will ask you a few questions, review your eligibility, explain the available services, and guide you through the next steps to receive the support you need.

Social Care Network List by County

County Name Contact Information
Albany Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Allegany Forward Leading IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Bronx SOMOS Community Care Phone: 1-833-SOMOSNY (1-833-766-6769)
Email: info@somoscommunitycare.org

Website: https://www.somosscn.org

Broome Care Compass Collaborative Phone: 607-352-5264

Website: https://www.carecompasscollaborative.org

Cattaraugus Integrated Care Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyicc.org/scn

Cayuga Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Chautauqua Integrated Care Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyicc.org/scn

Chemung Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Chenango Care Compass Collaborative Phone: 607-352-5264

Website: https://www.carecompasscollaborative.org

Clinton Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Columbia Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Cortland Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Delaware Care Compass Collaborative Phone: 607-352-5264

Website: https://carecompasscollaborative.org

Dutchess Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Erie Integrated Care Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyicc.org/scn

Essex Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Franklin Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Fulton Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Genesee Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Greene Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Hamilton Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Herkimer Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Jefferson Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Kings WholeYouNYC Phone: 1-888-755-5045 (TTY 711)
Email: GetInfoWholeYouNYCSCN@healthsolutions.org

Website: https://wholeyou.nyc

Lewis Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Livingston Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Madison Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Monroe Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Montgomery Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Nassau HEALI (Health & Equity Alliance of Long Island) Phone: 516-505-4434
Email: healihelp@hwcli.com

Website: https://healiny.org/

New York WholeYouNYC Phone: 1-888-755-5045 (TTY 711)
Email: GetInfoWholeYouNYCSCN@healthsolutions.org

Website: https://wholeyou.nyc

Niagara Integrated Care Phone: 716-431-5100, ext. 1
Email: support@wnyicc.org

Website: https://wnyicc.org/scn

Oneida Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Onondaga Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Ontario Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Orange Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Orleans Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Oswego Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Otsego Care Compass Collaborative Phone: 607-352-5264

Website: https://carecompasscollaborative.org

Putnam Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Queens WholeYouNYC Phone: 1-888-755-5045 (TTY: 711)
Email: GetInfoWholeYouNYCSCN@healthsolutions.org

Website: https://wholeyou.nyc

Rensselaer Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Richmond Staten Island PPS Phone: 917-830-1140 (TTY: 711)
Email: contact_us@statenislandpps.org

Website: https://statenislandpps.org/social-care-network

Rockland Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Saratoga Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Schenectady Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Schoharie Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Schuyler Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Seneca Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

St. Lawrence Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Steuben Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Suffolk HEALI (Health & Equity Alliance of Long Island) Phone: 516-505-4434
Email:
healihelp@hwcli.com

Website: https://hwcli.com/

Sullivan Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Tioga Care Compass Collaborative Phone: 607-352-5264

Website: https://carecompasscollaborative.org

Tompkins Care Compass Collaborative Phone: 607-352-5264

Website: https://carecompasscollaborative.org

Ulster Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Warren Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Washington Healthy Alliance Phone: 518-379-0233, option 1

Website: https://healthyalliance.org

Wayne Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Westchester Hudson Valley Care Coalition Phone: 1-800-768-5080
Email: info@hvcare.net

Website: https://hudsonvalleycare.org

Wyoming Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org

Yates Forward Leaning IPA Phone: 1-888-808-1845
Email: contact@forwardleadingipa.org

Website: https://forwardleadingipa.org