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Giving Back to Our Communities

Fidelis Care Presents Brady Market with $5,000 Food Insecurity Grant

In observance of National Nutrition Month, Fidelis Care presented a $5,000 grant to support Brady Market’s programs to combat food insecurity in the Syracuse region. The grant is part of $315,000 in donations by Fidelis Care to nonprofit organizations on the front lines of fighting hunger across New York State. Food insecurity impacts about one in 10 New York households.

“Nutrition is healthcare,” said Fidelis Care Sales and Marketing Director Shannon Lombardo.  “Fidelis Care is committed to promoting health and well-being in Syracuse and communities across New York State. That begins by partnering with organizations like Brady Market to help families and individuals gain access to healthy, nutritious foods.”

Brady Market in Syracuse, operated by not-for-profit Brady Social Enterprises, Inc., is a grocery store with retail and wholesale operations, deli and catering, job training, and wraparound support services. It was inspired by the 70-plus year history of Brady Faith Center’s engagement with generations of individuals and families in some of the community’s most impoverished neighborhoods.

“Brady Market is very grateful for this Fidelis Care grant,” said Brady Faith Center Director Kevin Frank. “We absolutely can’t do what we do without wonderful partners. For many who live in the community, Brady Market is the only place to get fresh fruits and vegetables. We plan to use the Fidelis Care funding to take the lead in collaborating with 20 neighborhood organizations to deliver meals for 220 families. One of the wonderful things about this program is that our partner organizations know who needs food support the most. It’s just one of the ways that we are more than a market in this community.”

Lombardo added, “We know that one meal is not going to solve a family’s food insecurity, but these grants give us an opportunity to connect people with agencies and organizations like Brady Market to help them find the resources they need for long-term solutions.”

Fidelis Care takes pride in supporting the vital work of Brady Market and the other food insecurity grant recipients across New York State because no one should suffer from hunger. Click here to see the full list of Fidelis Care food insecurity grant recipient organizations.


Screener Program Provides Support to Families Impacted by Social Determinants of Health

SDoH-chart

Fidelis Care’s innovative SDoH screener program was launched two years ago as a grassroots health equity initiative to address conditions in the environments where people are born, live, work, and play that affect their health, well-being, and quality of life. Social Determinants of Health can affect a wide range of health risks and outcomes – particularly among vulnerable populations and in underserved areas.

The screener enables trained Fidelis Care representatives to assess an individual’s immediate needs and challenges related to SDoH through a brief series of questions covering areas such as access to transportation, food, and secure and safe housing. More than 450,000 Fidelis Care members have participated to date.


Click 
here to learn more about the different Social Determinants of Health and find available resources.


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National Newborn Screening Awareness Month: Knowing the Basics
9/3/2024 • Posted by Becky Fried, RN, Fidelis Care BabyCare Team Senior Care Manager in Children's Health, Health and Wellness

September is National Newborn Screening Awareness Month. It’s a time to think about tests that identify conditions that could affect a baby’s long-term health. Newborn screening is a term you may hear from your doctor before or just after your baby is born. This screening is composed of three different tests. They include:

  1. Blood Spot Screening: This test can let you know if your child has one of many serious conditions.
  2. Hearing Test: This test checks if your newborn might be deaf or hard of hearing.
  3. Pulse Oximetry Screening: This test will help you find out if your newborn might have a serious heart condition.

Newborn screening and testing can also check for genetic disorders that may impact the life of your infant. Early identification of these disorders and treatment lead to better outcomes for your baby. The goal is to have your newborn live a long and normal life.

These tests are completed within the first 24 to 48 hours after delivery of your baby or babies. If you decide to deliver outside a hospital setting, you should talk with your midwife or healthcare provider about these tests. It is very important that all babies have this testing. If you have questions regarding these tests and are a Fidelis Care member, Fidelis Care’s BabyCare team is here to help.

Some babies are born prematurely and cannot have these tests performed right away. Some babies require blood transfusions, dialysis, or receive medications and nutrients before the testing can be completed. These babies may need additional testing. You can speak with your OB or NICU providers about this testing. Fidelis Care members can contact our BabyCare team for any additional questions.

Details about each test:

  1. Blood Spot Screening: A very small amount of blood is taken from the baby’s heel and sent to a laboratory. This sample is taken at day one or two of life. If the results are out of range, then your baby’s provider will be notified.
  2. Hearing Test: This test can be done while your infant is sleeping. During this test, a soft earphone is placed in your baby’s ear canal. The earphone plays a sound and measures an echo response that happens with normal hearing. If there is no echo, your baby may have hearing loss. Further testing will be required.
  3. Pulse Oximetry Screening: A pulse oximeter is used to measure how much oxygen is being carried by your baby’s red blood cells.  This oximeter is placed on the infant’s hand or foot. This test is completed when your baby is at least 24 hours of age.

For more information on newborn screening, contact your healthcare provider. The BabyCare team is just a phone call away for Fidelis Care members at 1-800-247-1441, extension 16092. You’ll be linked with a nurse who can help you understand more about these tests and you and your baby’s health.

Additional resources:

New York State Department of Health Newborn Screening Program

Your Baby’s Hearing Screening and Next Steps

Clinical Screening and Diagnosis for Critical Congenital Heart Defects


Becky Fried, RN, is a Fidelis Care BabyCare Senior Care Manager, specializing in Neonatal Intensive Care. Prior to Fidelis Care, where she has served for seven years, Becky worked as a level four Neonatal Intensive Care Unit nurse in Syracuse for 12 years. She is passionate about working with families and providing support and education during stressful and uncertain times. 


National Newborn Screening Awareness Month: Knowing the Basics
9/3/2024 • Posted by Becky Fried, RN, Fidelis Care BabyCare Team Senior Care Manager in Children's Health, Health and Wellness

September is National Newborn Screening Awareness Month. It’s a time to think about tests that identify conditions that could affect a baby’s long-term health. Newborn screening is a term you may hear from your doctor before or just after your baby is born. This screening is composed of three different tests. They include:

  1. Blood Spot Screening: This test can let you know if your child has one of many serious conditions.
  2. Hearing Test: This test checks if your newborn might be deaf or hard of hearing.
  3. Pulse Oximetry Screening: This test will help you find out if your newborn might have a serious heart condition.

Newborn screening and testing can also check for genetic disorders that may impact the life of your infant. Early identification of these disorders and treatment lead to better outcomes for your baby. The goal is to have your newborn live a long and normal life.

These tests are completed within the first 24 to 48 hours after delivery of your baby or babies. If you decide to deliver outside a hospital setting, you should talk with your midwife or healthcare provider about these tests. It is very important that all babies have this testing. If you have questions regarding these tests and are a Fidelis Care member, Fidelis Care’s BabyCare team is here to help.

Some babies are born prematurely and cannot have these tests performed right away. Some babies require blood transfusions, dialysis, or receive medications and nutrients before the testing can be completed. These babies may need additional testing. You can speak with your OB or NICU providers about this testing. Fidelis Care members can contact our BabyCare team for any additional questions.

Details about each test:

  1. Blood Spot Screening: A very small amount of blood is taken from the baby’s heel and sent to a laboratory. This sample is taken at day one or two of life. If the results are out of range, then your baby’s provider will be notified.
  2. Hearing Test: This test can be done while your infant is sleeping. During this test, a soft earphone is placed in your baby’s ear canal. The earphone plays a sound and measures an echo response that happens with normal hearing. If there is no echo, your baby may have hearing loss. Further testing will be required.
  3. Pulse Oximetry Screening: A pulse oximeter is used to measure how much oxygen is being carried by your baby’s red blood cells.  This oximeter is placed on the infant’s hand or foot. This test is completed when your baby is at least 24 hours of age.

For more information on newborn screening, contact your healthcare provider. The BabyCare team is just a phone call away for Fidelis Care members at 1-800-247-1441, extension 16092. You’ll be linked with a nurse who can help you understand more about these tests and you and your baby’s health.

Additional resources:

New York State Department of Health Newborn Screening Program

Your Baby’s Hearing Screening and Next Steps

Clinical Screening and Diagnosis for Critical Congenital Heart Defects


Becky Fried, RN, is a Fidelis Care BabyCare Senior Care Manager, specializing in Neonatal Intensive Care. Prior to Fidelis Care, where she has served for seven years, Becky worked as a level four Neonatal Intensive Care Unit nurse in Syracuse for 12 years. She is passionate about working with families and providing support and education during stressful and uncertain times.