Member

Login to your account, make a payment, see benefits and more.

Members

Manage Your Plan

Helpful Tools

Wellcare By Fidelis Care

Members
Providers

Login to your account, download forms, view auth grids and more.

Providers

Provider Resources

About Our Plans

Helpful Tools

Providers
Shop For a Plan

See plan benefits, coverage areas, get a quote and more.

Shop for a Plan

Our Plans

Helpful Tools

Wellcare By Fidelis Care

Shop for a Plan
AAA
HomeMemberHelpful ToolsHealth ResourcesSocial Determinants of HealthGiving Back

Giving Back to Our Communities

Fidelis Care and the Centene Foundation Award $1.1 Million to The Jed Foundation to Protect the Mental Health of New York’s Youth

Funding will help expand emotional well-being resources, educational workshops, and training programs for community-based organizations that foster communities of care statewide

September 20, 2024, NEW YORK CITY —  Fidelis Care, a leading health insurer providing quality, affordable coverage to New Yorkers, and the Centene Foundation, the philanthropic arm of Centene Corporation, announced today a $1.1 million grant to The Jed Foundation (JED), a national nonprofit that protects emotional health and prevents suicide for teens and young adults.

With this grant, JED will expand its current services, providing at least five youth-serving community-based organizations (CBOs) with consultation or strategic planning services, including expert guidance, educational workshops, and training programs, equipping young people with life skills and connecting them to mental health care when they are in distress.

“We are thrilled to support the vital work of The Jed Foundation with this grant,” said Vincent Marchello, Chief Medical Officer at Fidelis Care. “At Fidelis Care, we recognize the importance of mental health services in creating healthier communities. This investment underscores our commitment to ensuring youth and adolescents have access to the critical support they need to thrive.”

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), it is currently estimated that nearly one in five 12- to 17-year-olds in the United States experience a major depressive episode every year, and almost half of teens 13 to 17 say they would seek out professional help only as a last resort. In New York State, the need for enhanced mental health support for school-aged youth is critical: in 2021, 57% of New York 12- to 17-year-olds with depression had not received any care in the last year.

“JED is grateful to Fidelis Care and the Centene Foundation for their commitment to supporting the emotional well-being of New York youth and for providing the resources to help them thrive,” said John MacPhee, JED Chief Executive Officer. “This partnership will allow us to bring JED’s lifesaving work to community-based organizations across the state and help them build on their mental health safety nets and approaches, while positively impacting the lives of thousands of young people.”

The inaugural group of CBOs includes Bottom Line, an organization that partners with degree-aspiring students from first-generation and low-income backgrounds as they get into and through college and launch mobilizing first careers; Hetrick-Martin Institute, which provides free, year-round programs and services for LGBTQIA+ youth and allies aged 13 to 24 in New York City; and Prep for Prep, which provides first-rate educational, leadership development and professional advancement opportunities for young people of color in New York City.

"Through decades of experience at Bottom Line, we have seen that the condition of a student's mental health plays a significant role in their overall journey to becoming a college graduate and professional,” said Sheneita R. Graham, Director of Culturally Responsive Programming at Bottom Line. “Our role at Bottom Line is to build strong relationships that assist us in determining need and connecting students to resources that will help them thrive personally to persist academically. Partnering with The Jed Foundation grants us the opportunity to expertly assess our mental health policies, processes, and resources to ensure we provide our students with thoughtful, high-quality support."

"Hetrick-Martin Institute is pleased to be working with The Jed Foundation to improve our ability to recognize young people in distress and conduct suicide risk assessments," said Bridget Hughes, Chief Program Officer at Hetrick-Martin Institute.

"We are so grateful to The Jed Foundation for hosting two workshops for our incoming college freshmen as part of our annual College Transition Retreat,” said Corey Rhoades, Director of Undergraduate Affairs at Prep for Prep. “The presenters shared their expertise and tailored the sessions in a way that was uniquely relevant and engaging for our students."

To learn more about ways to provide community-based organizations with consulting, evidence-based best practices, and data-driven guidance to protect youth mental health and prevent suicide, visit JED’s website.

Fidelis-JED-Social

Screener Program Provides Support to Families Impacted by Social Determinants of Health

SDoH-chart

Fidelis Care’s innovative SDoH screener program was launched two years ago as a grassroots health equity initiative to address conditions in the environments where people are born, live, work, and play that affect their health, well-being, and quality of life. Social Determinants of Health can affect a wide range of health risks and outcomes – particularly among vulnerable populations and in underserved areas.

The screener enables trained Fidelis Care representatives to assess an individual’s immediate needs and challenges related to SDoH through a brief series of questions covering areas such as access to transportation, food, and secure and safe housing. More than 450,000 Fidelis Care members have participated to date.


Click here to learn more about the different Social Determinants of Health and find available resources.

More News:


Fidelis Care Highlights National Pharmacy Week
10/25/2022 • Posted by Fidelis Care in Corporate News, In The Community

Living-with-Sickle-Cell-Fidelis-Care-Support

Long Island City, NY (October 25, 2022) – National Pharmacy Week, which took place from October 16-22, is an annual observance that acknowledges the invaluable contributions that Pharmacists and Pharmacy Technicians make to patient care in traditional pharmacy settings, such as hospital and community pharmacies, and in managed care organizations such as Fidelis Care.

Fidelis Care’s Pharmacists support a variety of services, including: developing and implementing evidence-cased clinical programs and medication therapy management programs and services, instituting practices to ensure member safety, communicating and collaborating with members and providers, and managing quality and cost effectiveness. The Pharmacy team at Fidelis Care is responsible for overseeing the prescription drug benefits for over 2.5 million members, ensuring they receive the appropriate medication therapy at the appropriate time.

Through partnerships with providers, retail pharmacies, social workers, and other health care professionals, Fidelis Care’s Pharmacy team works to improve health outcomes by closely examining members’ prescriptions, completing a thorough analysis of a member’s entire medication regimen, and ensuring members have the medication they need when they need it. The team also focuses on identifying potential medication conflicts and suggesting alternative medications as necessary.

“Fidelis Care’s Pharmacy Team is committed to an efficient and thorough medication review process that enables our members to receive their prescriptions when they need them,” said Erick Moncayo, Vice President, Pharmacy Operations. “Our Pharmacists and Pharmacy Technicians play an integral role in supporting safe and effective medication use for members, which can be a key factor in improved health outcomes.”

In addition to promoting medication adherence, many Fidelis Care Pharmacists and Pharmacy Technicians work on specialized teams such as Behavioral Health, HIV, and Hepatitis to help the most at-risk members through various case management initiatives.

For more information about Fidelis Care, visit: fideliscare.org

About Fidelis Care
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.5 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. Follow us on LinkedIn at linkedin.com/company/fidelis-care, on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.


Fidelis Care Highlights National Pharmacy Week
10/25/2022 • Posted by Fidelis Care in Corporate News, In The Community

Living-with-Sickle-Cell-Fidelis-Care-Support

Long Island City, NY (October 25, 2022) – National Pharmacy Week, which took place from October 16-22, is an annual observance that acknowledges the invaluable contributions that Pharmacists and Pharmacy Technicians make to patient care in traditional pharmacy settings, such as hospital and community pharmacies, and in managed care organizations such as Fidelis Care.

Fidelis Care’s Pharmacists support a variety of services, including: developing and implementing evidence-cased clinical programs and medication therapy management programs and services, instituting practices to ensure member safety, communicating and collaborating with members and providers, and managing quality and cost effectiveness. The Pharmacy team at Fidelis Care is responsible for overseeing the prescription drug benefits for over 2.5 million members, ensuring they receive the appropriate medication therapy at the appropriate time.

Through partnerships with providers, retail pharmacies, social workers, and other health care professionals, Fidelis Care’s Pharmacy team works to improve health outcomes by closely examining members’ prescriptions, completing a thorough analysis of a member’s entire medication regimen, and ensuring members have the medication they need when they need it. The team also focuses on identifying potential medication conflicts and suggesting alternative medications as necessary.

“Fidelis Care’s Pharmacy Team is committed to an efficient and thorough medication review process that enables our members to receive their prescriptions when they need them,” said Erick Moncayo, Vice President, Pharmacy Operations. “Our Pharmacists and Pharmacy Technicians play an integral role in supporting safe and effective medication use for members, which can be a key factor in improved health outcomes.”

In addition to promoting medication adherence, many Fidelis Care Pharmacists and Pharmacy Technicians work on specialized teams such as Behavioral Health, HIV, and Hepatitis to help the most at-risk members through various case management initiatives.

For more information about Fidelis Care, visit: fideliscare.org

About Fidelis Care
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.5 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. Follow us on LinkedIn at linkedin.com/company/fidelis-care, on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.