New York State Department of
Health has
partnered with
Public Partnerships LLC (PPL)
as the
single statewide fiscal intermediary for the Consumer Directed Personal
Assistance Program (CDPAP).
Members in Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at
Home, Wellcare Fidelis Dual Plus (MAP), and Wellcare Fidelis Dual Access who
receive CDPAP services and their CDPAP personal assistants must take
immediate
action
to change their fiscal intermediary to PPL by March 28, 2025.
Caregivers who register by the deadline will receive a $100 bonus.
Ensure your caregiver gets paid for CDPAP services
Members and their caregivers must register with PPL through one of the following options:
- Call PPL’s support center at
1-833-247-5346 or TTY: 1-833-204-9042. A PPL team member will help you complete the process
- Self-register through PPL@Home by going to PPL’s website at
pplfirst.com/cdpap
- Work with PPL or another approved CDPAP facilitator, including Independent
Living Centers (ILCs), who can guide you through the process. A list of
Department of Health-approved CDPAP facilitators can be found here:
CDPAP Facilitators | PPL First
There is no cost to register
with PPL. You will need to provide information about your address, contact
information, date of birth, Medicaid number, and information about your
caregiver. You will not need to provide bank account or credit card information
over the phone.
Avoid
an interruption in your services. Contact PPL as soon as possible. If you
and
your personal assistant
have already registered with PPL, you are ready to
continue CDPAP services.
Members
who receive Personal Care Services through a home care agency are not affected
by this change and do not need to take any action.