5/2/2024
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Posted by Provider Relations
Fidelis Care will host two Provider Office Hours in May 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.
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Provider Office Hours – May 2024
Topic: Back to Basics – Doing Business with Fidelis Care
When: Thursday, May 9th – 12PM – 1PM EST
Click here to register*
Topic: Utilization Management
When: Thursday, May 23rd – 9AM – 10AM EST
Click here to register*
*Attendance will be limited to the first 300 registrants for each session.
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The Back to Basics session will include:
- Introductions to the Provider Relations Team
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Vendor Information
- Claims and Billing Information
- Provider Tools & Resources
The Utilization Management (UM) session will include:
- Introduction to the UM Department and Roles
- Inpatient Authorization Process
- Obtaining Prior Authorization
- Post Acute and Adverse Determination Process
- Utilization Management Contact Information
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Provider Relations on our website.