2/28/2025
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Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in March 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
| Provider Office Hours – March 2025 Topic: Fidelis Care – Back to Basics
When: Thursday, March 13th – 9AM – 10AM EST
Click here to register* Topic: Fidelis Care and Wellcare Quality Programs
When: Wednesday, March 26th – 10:00AM – 11:00AM EST
Click here to register* Topic: WellCare Claims Overview
When: Thursday, March 27th – 2PM – 3PM EST
Click here to register* *Attendance will be limited to the first 300 registrants for each session. |
The Back to Basics session will include:
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Vendor Information
- Claims and Billing Information
- Provider Tools & Resources
The Quality Office Hours – Quality Initiatives session will include:
- Importance of Directory Information
- Quality Provider Web Page
- How to Find Your Provider Partnership Associate (PPA)
- Annual Preventive Visits (APV)
- Emphasis on patient outreach in Q1 2025
- APV Campaign- Assistance in scheduling patients
- Spotlight on Provider Partnership Opportunities
- Overview with Dr. Jermel J. Hawkins
- Priority Quality Measures to Target
- OMW/BCS/COL/EED
- New Measure Tip Sheets
- Supplemental Data Submission- Data Capture
- Implementation Guidelines
- Onboarding for MY2025 SuDS
- Pharmacy Highlight
- Overview and updates from clinical pharmacy speaker
- Medication adherence measures
- Extended day supply
The WellCare Claims Overview session will include:
- Claims Overview (Rejection vs. Denial)
- Dispute vs. Appeal Review
- Claims Reporting Templates
- Provider Tools and Resources
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.