Bienvenidos, Corredores!

Fidelis Care will host three Provider Office Hours in January 2025. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Vendor Information
• Claims and Billing Information
• Provider Tools & Resources

The Claims sessions will include:

• Appeals Overview
• Coordination of Benefits (COB) Information
• Online Resources and Tools

The Quality - Back to Basics session will include:

• Quality Overview: Why is Quality Improvement Important? What are my Scores and Opportunities? What reports are available to me? How do I get involved with my PPA?
• Differences between Provider Engagement Account Manager (PEAM) and Provider Partnership Associate (PPA)
• Care Gap Reporting: Measure Overview and Member Details
• Importance of APV/MWOV
• New 2025 Provider Tip Sheets/Resources
• CPT II Coding/CDI Webinars
• Supplemental Data Submission Onboarding (SuDS) for MY2025
• E-Connectivity Implementation

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please visit Contact Provider Relations on our website.