Welcome, Brokers!

The Centers for Medicare and Medicaid Services (CMS) requires that providers receive Medicare Special Needs Program (SNP) Model of Care (MOC) Training annually.  As part of our ongoing commitment to access, quality of service, and quality of care for our members, Fidelis Care provides this training annually and during the new contract process to all network providers, as well as to providers who regularly see our SNP members. 

The training module can be accessed by logging into our provider portal, please visit Provider Access Online.  After logging in, if training and attestation is required, you will receive a notification on the Home Page.  The user can click the notification, view the training module by selecting File Downloads, and then attest to the training.  If you are attesting on behalf of your group/organization, in doing so, you agree to communicate the information to other providers in your group/organization.  The user’s attestation will be automatically sent to Fidelis Care for acknowledgement of training.   Please be sure to complete this required training on or before December 31, 2024.