Welcome, Brokers!

Fidelis Care will host three Provider Office Hours in August 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Vendor Information
• Claims and Billing Information
• Provider Tools & Resources

The Claims sessions will include:

• Appeals Overview
• Coordination of Benefits (COB) Information
• Online Resources and Tools

The Quality session will include:

• Supplemental Data Submission (SuDs)
• E-Connectivity
• CAHPS
• APV/MWOV
• Member Outreach Initiatives
• Med Adherence/RXEffect Tool
• Measure Corner: EED,BCS,COL   
• Tip Sheet Review

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Provider Relations on our website.