Welcome, Brokers!

Fidelis Care is pleased to announce that providers will soon have access to correct and resubmit a paid or denied claim, and view and reconcile remittances through their Availity Essentials account.

On April 21, Fidelis Care providers will have the following new functionality available on Availity Essentials.

• Claim Corrections - Correct and resubmit a paid or denied claim from the Claim Status Response page. Ask your Availity Essentials Administrator to assign you the Claim Status role if this task is appropriate for your role.
   
• Remittance Viewer - Locate remittances with ease using the extensive search and filter options. You can also review and reconcile detailed remittance data in an easy-to-read format and gain visibility into claims associated with a check/EFT by downloading a Check Summary. Ask your Availity Essentials Administrator to assign you the Claim Status role if this task is appropriate for your role.
  
  If you are unable to access remittances, contact your organization’s Availity Essentials Administrator. An Administrator from your organization must validate a check/EFT payment your organization has received within the last 30 days. Once the validation is complete, all users in your organization with the Claim Status role will have access to view remittances.
   

For more information, please log in to Availity Essentials and register here for an upcoming webinar.  Registered providers will receive an email about live trainings the week of April 14^th from Availity.

• Monday, April 21^st, 2 p.m. CST
• Tuesday, April 22^nd, 12 p.m. CST
• Wednesday, April 23^rd, 11 a.m. CST
• Thursday, April 24^th, 3 p.m. CST

Please Note: You must be logged into your Availity Essentials account to register and attend the webinars. To register for an Essentials account, visit Register and Get Started with Availity Essentials

For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.