Welcome, Brokers!

Fidelis Care will host three Provider Office Hours in April 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Vendor Information
• Claims and Billing Information
• Provider Tools & Resources

The Credentialing and Data Maintenance Overview session will include:

• New Provider Credentialing
• Provider Re-Credentialing
• Importance of Accurate Directory Information
• Provider Demographic Changes
• Provider Tools and Resources

The Quality Office Hours – Quality Initiatives session will include:

• Importance of Directory Information
• Quality Provider Web Page
• Drive Quality Improvement – Focus on ‘Big 3’
• CPT II Coding/CDI Webinars
• Data Submission Opportunities
• E-Connectivity Implementation
• 2025 COC Appointment Agenda Program

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.