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Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

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Social Work Month: Helping Families
2025/3/3 • Posted by M. Bridget C., Fidelis Care in In The Community

 

Social work is a calling for me, rather than a job. During this Social Work Month, I take great pride in discussing a career path that has helped so many others. I have been a medical social worker for over 35 years, the last eight here at Fidelis Care. I currently support the medically fragile children’s team. I also get tremendous satisfaction from researching and presenting my findings on various social work topics to my peers.

I knew that I wanted to be a social worker when I was 9 years old and watched a movie about a child with autism. I saw the family’s reaction when the child asked for juice as his first words. That one little accomplishment for most was a mountain climbed for the family and that stuck with me. I have always worked to help people, and I am happy to have been able to turn that into a career. Seeing people grow because of the knowledge and interventions I have given them is a precious gift to me.

A recent case that has given me great pride is a family that I have worked with for a long time. The mother cares for two medically fragile children. A lack of transportation became a major issue for this family in getting to critical medical and therapy appointments. I was able to get their transportation level increased, providing a safe and less stressful way to get the care they need. The mother is now studying to become a certified nursing assistant. I am proud of her and all she has accomplished, and love that I have been a part of their success.

When I am not working, I volunteer at my church for a men in recovery program, a clothing closet, and pancake breakfasts. I always greet people with a smile and a hug each week before church. Through this, I have learned that a hug can take away a little pain and is a treasured gift that I can share freely.

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