Welcome, Brokers!

Beginning Nov. 18, you can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access Fidelis Care payer resources via Availity Essentials.

Availity experts are hosting several live webinar sessions to help you get ready. Here’s a look ahead at what tools and functionality are coming, paired with live training to learn more. Space is limited, save your seat today!

• Availity Essentials Introduction
  • Monday, Nov. 18 – 3 p.m. EST
  • Monday, Dec. 2 – 2 p.m. EST

• Authorization Tools
  • Tuesday, Nov. 19 – 2 p.m. EST
  • Tuesday, Dec. 3 – 12:30 p.m. EST

• Claim Submission
  • Wednesday, Nov. 20 – 11 a.m. EST
  • Wednesday, Dec. 4 – 12 p.m. EST

• Claims Follow-up Tools
  • Thursday, Nov. 21 – 3:30 p.m. EST
  • Thursday, Dec. 5 – 1 p.m. EST

• Risk & Quality Applications
  • Thursday, Nov. 21 – 11 a.m. EST
  • Tuesday, Dec. 3 – 10:30 a.m. EST

Please Note: You must be logged into your Availity Essentials account to register and attend live training. To register for an Essentials account, visit Register and Get Started with Availity Essentials

Enrolling for a provider webinar in the Availity Learning Center (ALC)     

1. Log in to Availity Essentials.
2. Select Help & Training > Get Trained.
3. ALC opens in a new browser tab. If it does not, have the user check their browser settings to allow for pop-ups and redirects from apps.availity.com and availitylearning.learnupon.com.
4. Select the Sessions tab.
5. Select the View Course button next to the webinar.
6. Select the Enroll button.