Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

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Invitation to Fidelis Care’s October Provider Office Hours
2024/9/26 • Posted by Provider Relations in Provider News, Provider Quality

Office Hours

Fidelis Care will host three Provider Office Hours in October 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Office Hours – October 2024

Topic: Back to Basics – Doing Business with Fidelis Care
When:  Thursday, October 10th – 9AM – 10AM EST
Click here to register*

 

Topic: Behavioral Health Overview

When:  Thursday, October 24th – 2PM – 3PM EST
Click here to register*

 

Topic: Fidelis Care and Wellcare Quality Programs

When:  Wednesday, October 30th – 10AM – 11AM EST
Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.

 


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

The Behavioral Health Overview session will include:

  • Provider Tools and Resources
  • Demographic Changes
  • HARP enrollment, H codes, HCBS & CORE
  • Care Management
  • Part 820 OASAS Residential Services Notifications
  • Children’s HCBS
  • Applied Behavioral Health Analysis (ABA)
  • Foster Care
  • Member Recruitment for Stakeholder Meetings
  • Tip Sheets and Resubmission Requirements

 

The Quality session will include:

  • Annual Preventative Visit (APV)/Member Without Visit (MWOV)
  • 2024 Peak Performance Program
  • 2024 Quality Boost Program
  • Medicare Focus- Triple-Weighted Measures
  • RxEffect
  • SuDS

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please visit Contact Provider Relations on our website.

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