Join Our Team

We invite you to join our team of dedicated staff, and to grow your career in these featured areas:

Clinical 

Licensed clinical health care professionals including: Nurses, Social Workers, Physicians, and Pharmaceutical staff work together to provide quality health care to more than 1.7 million members. 

Corporate

Human Resources, Finance, Legal, Government Relations, Corporate Compliance, and Product Development & Corporate Innovation provide strategic and innovative support to ensure that we meet the highest standards of integrity, quality, and growth.

Information Technology

Technology and innovation ensure that we deliver the latest tools and resources to streamline our work with members and providers, and to facilitate the provision of quality care for all.

Marketing

Marketing, Retention, and Communications collaborate to reach those who need health insurance, particularly the poor and medically underserved. Having a strong grassroots presence in communities, fostering local partnerships, and raising awareness for the Fidelis Care brand are central to our mission.

Member Services 

Member Services provides direct support to Fidelis Care members and providers to streamline and improve the experience of accessing needed care and services. 

Operations

Contract Management, Credentialing, and Claims departments build successful and responsive partnerships with members and providers.

Provider Services 

Provider Services fosters strong, long-term relationships with contracted providers in the Fidelis Care network to ensure members have access to the highest-quality care and service.

At the core of the Fidelis Care mission is offering competitive salaries, great career opportunities, and comprehensive benefits, including:

Keeping You Healthy

• Medical, dental and vision insurance 
• Short–term Disability
• Long–term Disability 
• Supplemental Short-term Disability
• Supplemental Life Insurance
• Health Care and Dependent Care Flex Spending Accounts
• Wellness Programs

Preparing for the Future

• Retirement Savings Program with Employer Contributions

Providing Quality of Life

• Paid Time Off
• Paid Holidays
• Tuition Reimbursement / Educational Assistance 
• Employee Assistance Program (EAP)
• Professional Membership and Certification Reimbursement
• Professional Development Programs 
• Onsite Lunch Service (Buffalo and Albany)
• Transportation Reimbursement

Fidelis Care takes employee feedback very seriously. We empower our employees to develop new ways of fulfilling our mission to bring quality, affordable health coverage to New York State residents.

We work hard to ensure that our team members have the professional opportunities and resources needed to thrive in their careers. Here’s what current employees have to say about working at Fidelis Care:

Vivian Palmeri - Manager, Grievance & Appeals. "To be in a leadership position, I take pride in being able to encourage a team environment of engagement, dedication, commitment, and growth. Creating the best team and member experience is exciting and rewarding."

Maryliza G. Isaac – Quality Assurance Nurse, LTC. "The most rewarding thing about working in the managed care setting is knowing that I can make a difference in the lives of our members, right here in our communities by providing excellent, quality care and ensuring that they have the support they need to flourish and to manage their optimal quality of life." 

Yi Ting Cheng, LCSW – Supervisor, Behavioral Health. "It is very rewarding to be able to assist members in getting linkages to care - particularly those members who are isolated and lack support within their community."

Fidelis Care is a trademark of Centene Corporation, a diversified healthcare enterprise and a national leader in the Health Insurance Marketplace. Centene offers low-cost commercial and government-sponsored coverage to more than 25 million members annually. Named one of the World’s Most Admired Companies by FORTUNE® for three years running, Centene has received national recognition for its innovation in technology and healthcare solutions.

A Local Approach

Although Centene’s reach extends globally across all 50 states and several international markets, the company believes that a local approach is best suited for its members. Centene invests in communities by providing holistic solutions tailored to address health disparities among the uninsured and underinsured.

Centene and its local health plans provide high quality, culturally sensitive healthcare that serves the diverse needs of its members. Centene hires from within the communities it serves and employs more than 4,500 people in New York. With a local presence in New York City, Albany, Syracuse, Rochester, and Buffalo, Centene is committed to helping New York residents lead healthier lives, one person at a time.

From Fortune, ©2023 Fortune Media IP Limited. All rights reserved. Used under license.