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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.


LATEST NEWS


Yesterday • Posted by Provider Relations
The Centers for Medicare & Medicaid Services (CMS) require health plans to provide annual education and training regarding our Special Needs Plan (SNP) Model of Care to providers who treat our SNP members.
Yesterday • Posted by Provider Relations
Fidelis Care is introducing the Apex 80 Award for eligible providers who ensure members receive timely preventive care in 2026.
7/29/2026 • Posted by Provider Relations
Managing authorization follow-ups just got easier with request for additional information (RFAI). You can securely receive and respond to requests from Fidelis Care — right within Availity Essentials.
7/28/2026 • Posted by Provider Relations
The following section of the Fidelis Care authorization grids has been updated effective September 1, 2026.
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Latest Provider Bulletin

 


Provider Bulletin Archives ➔


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Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.