Provider | Fidelis Care
Member
Providers
Shop For a Plan

Welcome, Providers!


LATEST NEWS


Yesterday • Posted by Provider Relations
Access to quality care is important to eliminate health disparities and increase the quality and years of healthy life for all New Yorkers. The NYSDOH requires that certain Access and Availability Standards be met by PCPs, OB/GYNs, specialists, and behavioral health providers where applicable.
Wednesday • Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.
Monday • Posted by Provider Relations
Fidelis Care has received notice from the Office of the Medicaid Inspector General (OMIG) of new compliance program requirements for Medicaid participating providers.
Monday • Posted by Provider Relations
Annual cultural competency training for participating providers is required by the New York State Department of Health.
Last Week • Posted by Fidelis Care
LONG ISLAND CITY, NY (September 10, 2025) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, has opened the application process for its 2025 rural health grant program. The grants are aimed at supporting healthcare providers and community-based organizations that imagine and create innovative solutions to increase preventive care in rural communities across New York State. The application is available at fideliscare.org/rural-grant. The deadline to apply is October 3, 2025.
Last Week • Posted by Provider Relations
Fidelis Care would like to inform providers of a significant development impacting COVID-19 vaccine access across New York State.
Older Articles


 

Smiles-that-Shine

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.