Добро пожаловать, Брокеры!

Fidelis Care will host three Provider Office Hours in March 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

The Back to Basics session will include:

• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Vendor Information
• Claims and Billing Information
• Provider Tools & Resources

The Quality Office Hours – Quality Initiatives session will include:

• Importance of Directory Information
  • Demographic Changes
• Quality Provider Web Page
  • How to Find Your Provider Partnership Associate (PPA)
• Annual Preventive Visits (APV)
  • Emphasis on patient outreach in Q1 2025
  • APV Campaign- Assistance in scheduling patients
• Spotlight on Provider Partnership Opportunities
  • Overview with Dr. Jermel J. Hawkins
• Priority Quality Measures to Target
  • OMW/BCS/COL/EED
  • New Measure Tip Sheets
• Supplemental Data Submission- Data Capture
  • Implementation Guidelines
  • Onboarding for MY2025 SuDS
• Pharmacy Highlight
  • Overview and updates from clinical pharmacy speaker
  • Medication adherence measures
  • Extended day supply

The WellCare Claims Overview session will include:

• Claims Overview (Rejection vs. Denial)
• Dispute vs. Appeal Review
• Claims Reporting Templates
• Provider Tools and Resources

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.