Bienvenidos, Corredores!

As of January 1, 2024, Fidelis Care has partnered with MCG Health to implement the MCG Cite Guideline Transparency Tool. Providers can access this feature through the Fidelis Care Provider Portal.

With the MCG Cite Guideline Transparency Tool, Fidelis Care shares clinical indications with providers. The tool is a secure resource that helps meet regulations around transparency for care delivery.

Benefits include:

• Transparency: Delivers industry-leading medical determination transparency.
• Access: Allows the review of MCG clinical evidence used by payers to support   
       member care decisions.
• Security: Ensures easy and flexible access via secure web access.

This Quick Reference Guide details how to access the MCG tool.

The tool will not affect your process for notifying Fidelis Care of admissions or for seeking Prior Authorization approval.

To learn more about MCG or the MCG tool, visit MCG's website or call 888-464-4746.

Questions?

If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please click here.