Bienvenidos, Corredores!

Fidelis Care will host two Provider Office Hours in May 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

The Back to Basics session will include:

• Introductions to the Provider Relations Team
• Important Updates/Information
• Product Portfolio
• Credentialing and Demographic Changes
• Authorization Requirements
• Vendor Information
• Claims and Billing Information
• Provider Tools & Resources

The Utilization Management (UM) session will include:

• Introduction to the UM Department and Roles
• Inpatient Authorization Process
• Obtaining Prior Authorization
• Post Acute and Adverse Determination Process
• Utilization Management Contact Information

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Provider Relations on our website.