For More Information:
Please call Fidelis Care for more information about this plan at 1-800-247-1447 (TTY/TDD 1-800-695-8544)
Customer Service Hours:
Monday, Tuesday, Wednesday, Thursday, Friday 8:00 a.m. - 8:00 p.m. (Eastern).
During open enrollment from November 15 until March 1 a representative will be available to help you at the above numbers from 8:00 a.m. to 8:00 p.m. Monday through Sunday.
Current members should call 1-800-247-1447 with questions related to Medicare Advantage/Medicare Part D program. (TTY/TDD 1-800-695-8544)
Prospective members should call 1-800-860-8707 with questions related to the Medicare Advantage/Medicare Part D program. (TTY/TDD 1-800-558-1125).
Our Mailing Address:
Fidelis Care New York
Member Services Department
95-25 Queens Boulevard
Rego Park, NY 11374
For more information about Medicare, call 1-800-MEDICARE (1-800-633-4227). TYY users should call 1-800-486-2048. You can call 24 hours a day, 7 days a week. Or, visit http://www.medicare.gov on the web.